Must Know

About iOS 13


What’s new in the update?:


Lots of new and useful things. Well over 200 new things in fact!

Don’t worry - you’ll still be able to use your phone you normally have.

And yes – at some stage you should consider updating – because there are new security focused things you will be wanting and need.

Remember – updates aren’t just about new things – they are also about security – and we all need to be secure.


What new things must I know?:



When you open some apps and see a message about Bluetooth like this:

Always pick "Don’t Allow"!


Some apps have been very naughty and tracking you using Bluetooth without you knowing. (Hello Facebook!)

Apple is trying to put a stop to this and they’ll now be letting you know which apps are using Bluetooth - even the naughty ones that have been using Bluetooth even without you having previously given them Bluetooth access. Very naughty! You’ll be surprised!

Don’t give them access.

Not even your music app.

Yes – not even your music app - it doesn’t need access to Bluetooth in that way.

It will still work if you turn Bluetooth on the way you always have before.

I’d deny access to every app.

Then if you notice a particular app not working as usual - you can just pop into Settings > Privacy > Bluetooth and turn it on for that particular app.


Speaking of Privacy and being tracked. iPhone is cracking down on apps that track your location in the background. You will see a map showing you where they have been tracking you. You will be given options: Always allow it for that app or only allow it while you are using the app.

Your choice.


What’s cool to know?


Touch and hold just about everywhere and you’ll discover lots of new and quick ways of doing things. Touch and hold app icons everywhere you see them.

Touch and hold just about everywhere! Even on messages in your text message list.

Have fun!


You can now select text by just touching the first word and holding for a millisecond, then just drag to the last word. No more double tapping a word and struggling to drag the selection handles over the words you want to select. Just touch – hold a bit – drag.


You can type text by just swiping in the keyboard over each letter for the words you want to type. Lift your finger between words. You can also just type the old way. Try the new way – you’ll get faster than before. And you can tell your android friends you can do it too now.


You can now sign into websites and apps using a new “Sign in with Apple” feature. (Kind of like how you can use Sign in with Google or Sign in with Facebook buttons in some sites - don’t do that unless you like being tracked by the way.)

Sign In with Apple is designed so you don’t get tracked. It gives the website a made-up email address, so it doesn’t know it’s you. (Bye bye all that spam you get when you sign in on websites and apps!)

Use it! Wall Street Journal have a great explainer video. Everyone should watch it.

Even none Apple users.



What about calls from Unknown numbers...?


You can now send them straight to voicemail - your phone won’t even ring!

You’ll see the call listed in Recent Calls.

If you want this - go to Settings > Phone and turn on “Silence Unknown Callers”.

They can always leave a voice message.

I wouldn’t recommend this though if you’re a business or someone who needs to get regular calls from people not saved into your contact list.

Otherwise - bye bye caller from some other country at 2 am! πŸ’ƒπŸ•ΊπŸ‘


Extra Tip:

While you’re in those Phone settings - you’ll see an old setting still there called “Announce Calls”.

I have mine set to Always.

When my phone rings, it also speaks the name of whoever is calling me.

Really handy if my phone is across the room or if I’m driving. Or busy, but happy to take a call from a particular person.

Not for everyone - but try it out - you can always turn it off if it doesn’t suit you.


I'm a Parent or Guardian...


Ok - you need to know this update includes Apple Arcade. A new subscription service for games. Costs US$4.99 a month and works on iPhone, iPad and Apple TV. First month is free. You'll look cool if you tell your kid(s) they can use their Xbox One or PlayStation 4 controller with it - on iPhone, iPad and Apple TV. 

The kids (and some adults) might be sending a lot of time on Apple Arcade for the next month. After that - they might be sending US$4.99 a month - or asking you to.

Macworld have a nice detailed explainer on Apple Arcade if you want to know more.



One last thing:


Dark Mode. It's designed to be easier on your eyes. It's an option with this update. Try it out. You can change back to Light Mode in Settings > Display and Brightness


There’s lots more about iOS 13 - but those are the Must Knows for now to get you started discovering more on your own.

(Yes - create your Memoji - it’s fun. We all need fun.)


If you have 46 minutes to spare and want to know the majority of what's new or changed in iOS 13, 9to5 Mac have a video for you with 200+ NEW iOS 13 features / changes for iPhone! 





NEW iPad Update


iPadOS 13

Apple have also released an update for iPads called iPadOS.

It brings an updated look to your Home Screen, Apple Arcade (you can use Xbox One and PlayStation 4 controllers with your iPad too now), new multitasking gestures, Dark Mode, the ability to plug in and use USB Sticks, updated Reminders and Files app, awesome new things you can now do with your photos and videos (also available on iPhone - way more effects and tweaks you can apply to both photos and videos including rotating videos) and more.

You can see more about iPad OS here. You'll also be able to see which iPads support the new update.

Pay particular attention to the bits about Slide Over and Split view and Text Editing.



NEW Apple TV Update


tvOS 13

There's also a new update for Apple TV.

It includes Apple Arcade - yes, you can use those games controllers on iPhone, iPad and Apple TV now!

Multi-user support has arrived. You can now finally have multiple people use one Apple TV with each person able to have their own separate profile with their own apps etc. Peace at last. Peace at last.

The new underwater screensaver videos made in partnership with the team involved in making BBC's Planet Earth series are a nice touch.

You can get the update on your Apple TV by going to System > Software Update > Update Software

You can see more about Apple TV's new update here.

It's available for Apple TV HD and Apple TV 4K.

You can find out which model you have here.



Not new - but really handy. You can use your fancy Apple Wireless headphones with your Apple TV.

Other Bluetooth headphones work too - go here for a guide on how to connect them.

Look after your ears and also watch the little ones don't have the volume too high.



NEW Apple Watch Update


watchOS 6

These are meant to be quick short Must Know tips, so if you want to also know about the update for Apple Watch, just pop over here.




Pop back here at knowitinc.com/iphone for more Must Knows or keep scrolling down for quick links to the official Apple iPhone User Guides and more. We are working the iPad and other device pages - so check back for those.

And remember you can request a knowitinc trainer for you or your team.

Apple iPhone

Info & Facts

iOS Versions

Latest iPhone version: iOS 13

Next upcoming version: iOS 13.1


Doesn't work on: iPhone 5s and earlier.

Works on: iPhone SE, 6 and newer.

User Guides

Apple Official User Guide

iOS 13 User Guide



New iPhones:


iPhone 11 User Guide

iPhone 11 Pro User Guide

iPhone 11 Pro Max User Guide



Older iPhones:


iOS 12 User Guide


iOS 11 User Guide


Find out your iOS Software Version:

Go to Settings > General > About

Feedback & Support



Send Apple Feedback


It's good to do!

It's how they know what you want, how to improve and what they are doing right.





Apple Support Page


Contact Apple Support



Phone Apple


New Zealand

0800 692 7753



Global Apple Support Phone Numbers



Apple ID Help


Manage your Apple ID


Create an Apple ID



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