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Microsoft Teams

Microsoft Teams Info and Links

Teams by Microsoft is a high velocity communication tool to help you, your team and external guests communicate and collaborate.

Microsoft says if you haven't deployed Skype for Business yet - forget it and skip that - Teams is the way to go.

If you are investigating Microsoft Teams or already have it deployed, this page will help with direct links to useful information like the Microsoft Teams Roadmap, Microsoft Teams Best Practice, links to give Microsoft feedback and suggestions on Microsoft Teams and even links to Microsoft Teams training provided online by Microsoft.

You can also request live online trainer led or on-site training at your place from an experienced knowitinc Teams Trainer.

Book a knowitinc Trainer

Info & Facts

About, Overview, Specs, Governance, Security, Compliance & Download

The links below are to help you better understand both Microsoft 365 Groups (formally Office 365 Groups) and Microsoft Teams.

Begin by read the Microsoft articles at each link below.

You can then delve deeper if you wish, by following the links provided on the left side navigation of the articles or by following the links within the actual articles themselves.

Microsoft Teams is built on the Microsoft 365 Groups foundation.

It is important to understand Microsoft 365 Groups to better understand how Microsoft Teams works.

Microsoft 365 Groups

About Microsoft 365 Groups

Overview of Microsoft 365 Groups for administrators

Compare group types

Plan for governance in Microsoft 365 Groups

Group Naming Policy


Microsoft Teams

Limits and Specs for Teams

How to roll out Teams

Plan for governance in Teams

Best practice for organising teams

Assign team owners and members (includes table of different permissions)

Private Channels in Teams

Setup and Manage channel moderation

Create an Org-Wide team

Archive or Delete a team

Restore a Deleted Team

Team Expiration and Renewal

About Walkie Talkie

Enabling Walkie Talkie (Admins)

About Teams Templates

Teams Templates (Admin)

Communicate with External Users

Manage External Access

Guest Access in Teams

Guest Access in Microsoft Teams

How a guest joins a team

What the guest experience is like

Authorise guest Access in Teams

Turn Guest Access on or off

Manage Guest access in Teams

Guest Access Checklist

eDiscovery, Records Management, Security and Compliance

Office 365 Records Management and Compliance Resource Documentation

Overview of security and compliance in Teams

eDiscovery in Teams

Microsoft's Experience with using Teams (Videos)

Here in Teams - info from the Teams team


Download Teams

  - Windows, Mac, iOS, Android


from Microsoft

Teams For administrators

from knowitinc


You can engage us to conduct either live online or on-site instructor led end user training sessions for your team. 


It is important to remember that although online training videos and webinars can be handy for some people, not everyone learns best online or alone.

So, if it is possible, consider booking an expert knowitinc Teams Trainer to come to your place to train your team.

This often works best as it allows your team to participate, ask questions and have discussions as a group in the on-site trainer led session.

During our sessions we show you and your team where you can get online help and training videos as a post on-site training aid and reminder.

Feedback, What's New, Roadmap & Support


Send Microsoft Feedback about Teams

It's good to do!

It's how they know what features you want, how to improve and what they are doing right.

See and vote on what others have suggested and add your own.


What's New

What's new in Microsoft Teams


Teams Roadmap

- see what is planned for teams

Support & Troubleshooting


Microsoft Teams Support Page

Microsoft Virtual Help Agent

Support for people with disabilities

Contact Microsoft Teams Support

Phone Microsoft Customer Service


New Zealand

0800 800 004


Global Phone Numbers

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