Microsoft Teams

Teams by Microsoft is a high velocity communication tool to help you, your team and external guests communicate and collaborate.

Microsoft says if you haven't deployed Skype for Business yet - forget it and skip that - Teams is the way to go.

If you are investigating Microsoft Teams or already have it deployed, this page will help with direct links to useful information like the Microsoft Teams Roadmap, Microsoft Teams Best Practice, links to give Microsoft feedback and suggestions on Microsoft Teams and even links to Microsoft Teams training provided online by Microsoft.

You can also request on-site training at your place from an experienced knowitinc Teams Trainer.

Book a knowitinc Trainer

Info & Facts

About, Overview, Specs, Governance, Security, Compliance & Download

The links below are to help you better understand both Office 365 Groups and Microsoft Teams.

Begin by read the Microsoft articles at each link below to begin with.

You can then deep dive into more if you wish, by following the links provided on the left side navigation of the articles or by following the links within the actual articles themselves.

Microsoft Teams is built on the Office 365 Groups foundation.

It is important to understand Office 365 Groups to better understand how Microsoft Teams works.

Office 365 Groups

About Office 365 Groups

Overview of Office 365 Groups for administrators

Compare group types

Plan for governance in Office 365 Groups

Group Naming Policy


Microsoft Teams

Limits and Specs for Teams

How to roll out Teams

Plan for governance in Teams

Best practice for organising teams

Setup and Manage channel moderation

Guest Access in Microsoft Teams

How a guest joins a team

What the guest experience is like

Authorise guest Access in Teams

Turn Guest Access on or off

Manage Guest access in Teams

Guest Access Checklist

Microsoft's Experience with Teams

Here in Teams - info from the Teams team

Security and Compliance

Overview of security and compliance in Teams


Download Teams

  - Windows, Mac, iOS, Android


Online Training from Microsoft

For end users

For administrators

On-site Training from knowitinc


It is important to remember that although online training videos and webinars can be handy for some people, not everyone learns best online or alone.

So consider booking an expert knowitinc Teams Trainer to come to your place to train your team.

This often works best as it allows your team to participate, ask questions and have discussions as a group in the on-site trainer led session.

The Microsoft online training videos can then be used and better understood as a post on-site training aid and reminder.

Feedback, What's New, Roadmap & Support


Send Microsoft Feedback about Teams

It's good to do!

It's how they know what features you want, how to improve and what they are doing right.

See and vote on what others have suggested and add your own.


What's New

What's new in Microsoft Teams


Teams Roadmap

- see what is planned for teams

Support & Troubleshooting


Microsoft Teams Support Page

Microsoft Virtual Help Agent

Support for people with disabilities

Contact Microsoft Teams Support

Phone Microsoft Customer Service


New Zealand

0800 800 004


Global Phone Numbers

We strive to keep this page up-to-date.

Please let us know if you spot anything that needs fixing.

We deliver excellent device training and Apple, Google and Microsoft Office 365 software training

Including Teams, Planner, Power BI and more

 Based out of Wellington, New Zealand
Spreading knowledge across the globe
See what we're working on >
© knowitinc 2019