The best Microsoft User Training
Expert live online and on-site software training.
With a Microsoft certified master instructor with 30 years of highly rated training experience.
Boost your productivity - guaranteed.
Derek F Bradshaw of knowitinc is
"The best trainer in Australasia."
Says the CEO of ALGIM: The Association of Local Government Information Management Australia & New Zealand
See what course attendees say:
A highly-rated trainer for 30 years, on a mission to boost the world's productivity.
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About me
My Reason
To enable individuals and organisations globally to excel in their technology skills.
My Current Mission
Extensive experience and a proven track record has revealed a significant IT user skills gap in most organisations.
I am swiftly closing this gap for all my clients across Australia and New Zealand.
How I do it
With the proper training you deserve, and my engaging and highly-rated Microsoft 365 and productivity app training, designed to bridge the IT user skills gap.
Your partner in training success.
Feel free to keep reading if you want to learn more about me, or book now and see you on a transformative training session soon!
Hi,
I'm Derek F Bradshaw, I have a passion and mission to increase global productivity and the joy of tech. I've been dedicated to this and empowering individuals and organisations through technology for more than thirty years.
I collaborate with Tech Innovators, Microsoft Partners, Local Government, Primary Industry, Education Providers, and Businesses to drive success across various industries, impacting and bringing joy to millions of people worldwide.
Through my boutique company, knowitinc, I provide customised training solutions to tackle your specific challenges.
Whether you, your team, or your entire organisation need to master Microsoft 365, optimise operations with no-code solutions, create tailored training programs, or reignite a love for learning and development within your team - I have the expertise to deliver results.
My dedication to excellence is evident in the continued praise from my clients and partners.
I am excited to discuss your requirements or to welcome you and your team to training soon. Let's enhance your skills and transform your life!
Looking forward to connecting with you,
Derek
Proven Track Record
Worked for and trained trainers from the world's leading professional development and IT training providers like, New Horizons Learning Centers, Lumify, PD Training and more.
Delivered successful training programs for global clients like governments in Oceania, Africa and The Caribbean, local authorities and councils in Australia and New Zealand, global leaders and industry giants like Microsoft, Wētā FX and Oji.
Deep Expertise
User and adoption training, train-the-trainer workshops, and tailored solutions for IT users.
Products and services from Microsoft, Apple, Google, SAP, MYOB, Odoo, AirTable, SmartSuite, and others.
Grasping user needs to aid design of systems that delight users.
Global Experience
Conducted training sessions across four continents, ensuring a well-rounded perspective.
Trained in location that included underground mines to skyscraper boardrooms.
Work with people from all walks of life from school children to office worker and the unemployed to military heads and royalty.
Excellent Service
Known for creating engaging and effective training experiences that empower users and achieve results.
Constantly the highest rated trainer at all clients work with.
Millions of people worldwide have benefited from Derek's services, and clients continue to return to him for more than just his training, learning and user experience and design skills.
Instructor-led Online Training
Public Live Online Training
Interactive online Microsoft training sessions led by a live experienced trainer, covering a range of essential tools like Windows, Word, Excel, Microsoft Teams, and more.
Each session lasts approximately 2 hours and is facilitated by me - a top-rated trainer certified by Microsoft.
The cost is only $150 + GST per person, with a minimum of 4 participants required.
The training is suitable for users of all skill levels and is guaranteed to boost productivity within the first 20 minutes!
I recommend starting with my Skills Boosters sessions, followed by detailed training on specific apps like Microsoft Teams, OneDrive, and SharePoint, tailored to your needs.
Secure your spot in this transformative training program now through my trusted partner ALGIM.
On-site In-Person Training
Private Group On-Site Training
Boost your team's digital skills with my top-notch training sessions held at a venue of your choice.
Tailored Microsoft training or custom solutions available to meet your specific needs.
Submit your training request today and let's empower your team with knowledge!
My mission and journey so far...
Now: Shaping Productivity in Australasia
I'm currently dedicated to enhancing the productivity of Australia and New Zealand through partnerships with local governments, businesses, and organisations.
I work closely with ALGIM (The Association of Local Government Information Management), Workforce Development Councils, and industry leaders to close critical IT skills gaps.
I collaborate with software companies to refine their products, ensuring they bring joy to users, and I train for global training providers, improving their trainers and delivering exceptional training experiences to their clients.
Clients trust me to deliver training on off-the-shelf software solutions from major vendors like Microsoft, Apple, and Google, as well as on bespoke systems and ERPs like SAP and Odoo, and no code solutions like AirTable and SmartSuite.
I am lauded by clients and their teams for my ability to engage users, impart knowledge, and ignite a passion for learning.
⭐️ Highlight:
Witnessing genuine tears of joy from attendees in my Word and Excel Skill Booster sessions, as they realise the immense time they’ve wasted—and will now save—after my training.
🎖️🏅🎖️Endorsement:
The CEO of ALGIM recommends me as the best trainer in Australasia, a testament to the impact of my work in the region.
2010s: Driving Global Digital Transformations
During this decade, I traveled the world working with governments and software providers to implement new revenue, customs, and transport management systems. My role involved training testing teams, users, managers, and key stakeholders, as well as helping government members and the public adapt to these new systems. I also trained trainers, empowering them to spread knowledge within their communities.
I also worked with New Zealand's central government, including training the ministry Worksafe, the Internal Revenue Department and the Reserve Bank - pivotal in ensuring the success of their new workplace systems.
⭐️ Highlight:
Helping governments around the world to realise the vision they have for their economies and aiding them to bridge the gap between technology providers, their workforce, and the public, and enabling them to navigate complex digital transformations.
My work helped them to generate sustainable public revenue to fund essential infrastructure, growth and prosperity for millions of people.
2000s: Becoming a Microsoft Authority
In the 2000s, I became a Microsoft Certified Trainer, Microsoft Master Instructor, and Microsoft Master Specialist in Excel, Word, Outlook, PowerPoint, Visio, Access and Project.
I was consistently the highest-rated trainer for New Horizons Computer Training Centers, a global leader in IT training. I worked with them to train their clients and train their trainers.
By this time, I had trained individuals from nearly every industry, from miners working underground to executives in skyscrapers.
⭐️ Highlight
Training Microsoft executives on the new version of Microsoft Office, and guiding government and military officials in mastering their technology.
1990s: Mission Begins
My journey began in the 1990s with a mission to help the world harness technology. At just 16, I became the highest-rated trainer for CompuServe, a leading computer training provider in Harare, Zimbabwe, offering industry-leading IT training to the public in a thriving, bustling city.
Became a Microsoft Certified Sales Specialist and trained and coached others to attain Microsoft technical certifications.
⭐️ Highlight
Earning the title of highest-rated trainer at the age of 16, setting the stage for a career dedicated to transforming how people interact with technology.
Expert IT Training and Consulting
Derek F Bradshaw | knowitinc
Unlock your team's potential with tailored training solutions.
