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Microsoft Outlook Training

Manage Emails, Appointments, Meetings, Tasks, Notes and more

Tame your personal information manager by Microsoft

Use Outlook effectively and efficiently to power through your day

Tame and command Outlook with professional training

Outlook Training Details

Outlook Training Outline

This training will provide the skills to efficiently use Outlook to manage your Emails, Calendar Appointments and Meetings, Tasks and Notes.

Recommended Duration

1 Day (Approx. 6 Hours)


$400 +GST per attendee



Outlook Basics

  • Tour the Outlook Screen

  • Understand the Outlook views 

Working with Emails

  • Send email messages and add attachments

  • Use Microsoft Loop Components in Email

  • Read, reply and forward emails

  • Set expiry dates and times on Emails

  • Set who email replies should go to

  • Flag Emails to follow up on at a later stage

  • Recall and Resend Emails

  • Create an automatic signature on your emails

  • Set an Out of Office reply

  • Create and manage folders in Outlook

  • Search for Emails

  • Create Rules to automatically manage your emails

  • Manage Junk Mail

  • Create and make use of Quick Steps

  • Respond to an email with a meeting request

  • Send an email that includes your bookable time or schedule

Work with Contacts

  • Create Contacts 

  • Use Categories within Contacts

  • Create Distribution Lists for mass emails

Work with the Calendar and Tasks

  • Make Appointments

  • Create Meetings and invite others

  • Reschedule Meetings

  • Book Resources

  • Create and manage a Tasks

  • Assign Tasks to others

  • Track Tasks you have assigned

Useful Extras

  • Create and work with Notes

  • Manage Deleted Items

  • Create Shortcuts in Outlook

  • Manage Email Signatures

  • Manage Out of Office Replies

  • Additional tips and tricks

  • Outlook Online

  • Outlook Mobile Apps

Speak to us about tailoring this session to meet your team's needs

Contact us for Outlook training today

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